Privacy Policy
Last updated: December 18, 2025
1. Introduction
Welcome to Firenail. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered thumbnail generation service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (email address, name)
- Images you upload for thumbnail generation
- Usage data and interaction with our service
- Payment information (processed securely by third-party providers)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our thumbnail generation services
- Process your transactions and send related information
- Send you technical notices and support messages
- Respond to your comments, questions, and customer service requests
- Develop new features and services
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your images are processed using secure AI models and are not stored permanently unless you choose to save them.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided they agree to keep this information confidential.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal data
- The right to rectify inaccurate data
- The right to request deletion of your data
- The right to restrict processing of your data
- The right to data portability
7. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@firenail.ai